Responsible gambling at Shiny Wilds Casino
Shiny Wilds Casino offers daily, weekly or monthly deposit caps and self-exclusion. Set up your tools. Adults only.
At Shiny Wilds Casino, gambling should stay a pastime. We give you deposit limits, self-exclusion options and reachable support to help you stay in control.
Gambling is entertainment first
Playing carries a risk of losing money. Gambling is not a source of income or a way out of financial difficulties. Keep an eye on the time and money you spend on it, and treat every stake as leisure spending.
Protection of minors
Our site is for adults only. Several measures apply when an account is opened:
- date of birth is one of the registration fields;
- an ID document and proof of address may be requested at any time;
- no withdrawal is processed until identity has been verified;
- an account opened with incorrect information may be suspended.
Recognising problem gambling
We encourage you to assess yourself regularly. Playing longer than planned, staking to win back losses or playing with money meant for other expenses are warning signs. If compulsive gambling is suspected, we may suspend an account. A few habits help you stay on course:
- set a budget before each session and stick to it;
- take regular breaks;
- do not try to win back your losses;
- avoid playing when emotional or tired;
- activate a deposit limit as soon as you open your account.
Our responsible gambling tools
The tools are set from your account, in particular in the My limits section, or with the help of support. Here is what we offer:
| Tool | How it works |
|---|---|
| Deposit limits | Daily, weekly and monthly caps in the My limits section |
| Self-exclusion | Temporary or permanent |
| Reflection period | 24 hours before any reduction or removal of a self-exclusion |
| Cooling-off period | Initial period of 24 hours |
| Account block | Access to your account closed on request |
How limits and self-exclusion work
You choose a daily, weekly or monthly limit to match your playing pace. A self-exclusion cannot be reduced or removed instantly: a 24-hour reflection period applies before any change.
During a self-exclusion
Self-exclusion cuts off access to offers and to the playing balance. In practice:
- no perks, bonuses or reload offers are granted;
- no balance can be kept on the account;
- future bets, reward funds and promotional entries are cancelled, with no refund on reactivation;
- deactivating the account cancels any accumulated cashback.
Tracking your activity
The account history lists your transactions. Check it regularly to compare your deposits with your budget and adjust your limits if needed.
Outside help
Independent organisations offer a listening ear and support to people affected by excessive gambling and to those close to them:
- Gambling Therapy: online support;
- Gamblers Anonymous: self-help groups.
Contact our support
Our team helps you activate a limit, a self-exclusion or an account block. Contact it by live chat or by email at support@shinywilds.com.
Adults only. Gambling carries a financial risk: set yourself limits and take breaks.